About the FirstClass system
FirstClass is an easy-to-use, advanced communications and information system. With FirstClass, you can:
send and receive electronic mail (email), voice mail, and faxes
transfer text and graphics files so that other users can access them
browse and send messages to online forums
organize items for easy access
publish information on the World Wide Web (web).
If you are unclear about whether you should be able to use a particular feature, contact your administrator.
For detailed information about how to update a FirstClass form, click About this Form with the form open. To see any of the pictures embedded in this help full size, click them. This help generally documents how FirstClass works using the default FirstClass interface on Internet Explorer. If you are using a different web browser, or your administrator changed to a different interface, functionality may change.
For more information about our products, or to download software, visit our web site at www.centrinity.com.
Messages are pieces of email that are sent through FirstClass. Messages may be sent:
locally on the same FirstClass server
through a gateway that connects another FirstClass server or another messaging system
through the Internet to anyone who can receive email.
You can create documents in FirstClass much as you do messages. These are the differences between a message and a document.
is intended for mailing to someone electronically, and therefore includes space for address information
cannot normally be edited after being sent (although FirstClass does let you unsend a message)
expires after a certain period by default
is automatically named with the name of the sender (for mail received) or recipient (for mail sent).
is intended for posting directly to an area where others can see it, and therefore cannot be mailed
can be edited after it has been posted
never expires by default
must be named explicitly.
You can upload files such as word processing and graphics files so that they are available to other users. These files can be attached to messages or placed directly in containers.
FirstClass folders work just like other folders you are used to on your operating system. You can create and name folders, then put messages and documents in them to organize your work area for easy access.
In addition, your administrator may create external folders.
At first glance, FirstClass conferences look just like folders. A conference serves the same purpose of putting items with a common topic into one place, but there are some important differences.
is intended mainly as an online forum for the exchange of information
has controlled access; you need to be given certain permissions to be able to see and work with it
can be the recipient of messages
is flagged when it contains unread mail.
is intended mainly as an organizational aid
does not have directly controlled access; the object within which the folder was created determines the folder's access
can only hold messages that have been moved there
does not indicate that it contains unread mail.
FirstClass includes online calendars that record time commitments, such as meetings, and tasks that you need to complete. In addition to your own personal calendar, you may have access to public calendars that let you schedule meetings at mutually convenient times.
Once you are connected to a FirstClass server, your Desktop opens. It contains your Mailbox, plus any containers that you or your administrator have placed on your Desktop.
Your FirstClass Mailbox contains:
messages that have been sent to you
all messages that you have sent
messages that you have created but not yet sent.
Changing your Mailbox permissions
You can update the permissions on your Mailbox to:
stop messages above a certain size from being accepted
specify when messages expire
Expired messages are deleted automatically.
control specific users' access to your Mailbox.
To update your Mailbox permissions:
1 Click Mailbox.
2 Click Permissions.
3 Update the Mailbox Permissions form.
Specifying mail handling rules
You can set up mail rules that tell FirstClass how to handle the messages in your Mailbox. For example, FirstClass could send mail containing the word "budget" in the subject to a subfolder called Budgets.
About the FirstClass system
A server stores all your messages and documents, and the Mailbox, conference, and folder structure that contains these items. It also contains information about all the users known to the server.
When you log into FirstClass, you connect to a server. Your organization may have multiple servers, and you may be able to connect to some of these servers as well. On each server, you will see the objects that the administrator for that server has given you permission to see.
The server to which you normally connect is considered your home server.
Client software runs on your computer. It connects to a server, and provides the interface (such as menu commands) that lets you work with FirstClass objects.
You can use one of the following clients to connect to a server:
the FirstClass client, which runs on Windows, Mac OS, or UNIX
a web browser
a handheld device.